Terms and Conditions
Serenity Circle Foundation
Effective Date: August 2025
1. Introduction
Welcome to Serenity Circle Foundation ("we," "us," "our," or "the Service"). These Terms and Conditions ("Terms") govern your use of our subscription-based support community platform and services. By accessing or using our services, you agree to be bound by these Terms.
Serenity Circle Foundation is a supportive community dedicated to helping individuals and families affected by addiction through mindful recovery practices, guidance, and peer support.
2. Acceptance of Terms
By creating an account, subscribing to our services, or using our platform in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms, our [Privacy Policy], [Community Guidelines], and [Liability Waiver]. If you do not agree with these Terms, please do not use our services.
3. Description of Services
Serenity Circle Foundation offers:
Free Membership: Access to basic community features and select resources
Paid Subscription: Premium access to exclusive content, advanced resources, personalized support, and enhanced community features
Recovery support resources and educational materials
Community forums and peer support networks
Guided meditation and mindfulness practices
Educational content related to addiction recovery and family support
4. Membership and Subscriptions
4.1 Subscription Types
We offer both free and paid subscription tiers. Paid subscriptions provide access to premium features, exclusive content, and enhanced support services.
4.2 Billing and Payment
Paid subscriptions are billed on a recurring basis (monthly or annual, as selected)
Payment is due in advance for each billing period
All fees are non-refundable except as specified in our Refund Policy below
We reserve the right to change subscription fees with 30 days' written notice
4.3 Auto-Renewal
Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings.
5. Refund Policy
5.1 30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee for all new paid subscriptions. If you are not satisfied with our services, you may request a full refund within 30 days of your initial subscription date.
5.2 Refund Eligibility
Refunds are available only for the first 30 days after initial subscription
Refunds apply to the current billing period only
Recurring subscription renewals are not eligible for refunds
Free memberships are not eligible for refunds
5.3 Refund Process
To request a refund:
1. Contact our support team within 30 days of your subscription date
2. Provide your account information and reason for the refund request
3. Refunds will be processed within 5-10 business days to your original payment method
4. Upon refund approval, your paid subscription access will be terminated
5.4 Exceptions
Refunds may be denied for accounts that have violated these Terms or engaged in fraudulent activity.
6. User Responsibilities and Conduct
6.1 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
6.2 Appropriate Use
You agree to use our services only for lawful purposes and in accordance with these Terms. Prohibited activities include:
Harassing, threatening, or intimidating other members
Sharing content that is offensive, discriminatory, or harmful
Attempting to access unauthorized areas of the platform
Sharing personal recovery information of others without consent
Using the service for commercial solicitation without permission
6.3 Content Guidelines
All user-generated content must be respectful, supportive, and aligned with our community's recovery-focused mission. For detailed community standards and expectations, please review our [Community Guidelines].
7. Privacy and Confidentiality
We are committed to protecting your privacy and maintaining confidentiality appropriate for a recovery support community.
7.1 Data Protection
All user data is stored on secure, encrypted servers
We implement industry-standard security measures to protect your personal information
Access to user data is strictly limited to authorized personnel only
We regularly review and update our security protocols
7.2 Privacy Compliance
We comply with applicable privacy regulations, including but not limited to:
General Data Protection Regulation (GDPR) for European users
California Consumer Privacy Act (CCPA) for California residents
Other applicable local and international privacy laws
7.3 Detailed Privacy Practices
For comprehensive information about how we collect, use, store, and protect your data, please review our complete [Privacy Policy], which forms an integral part of these Terms.
8. Intellectual Property
All content, materials, and resources provided through Serenity Circle Foundation are protected by intellectual property laws. Users may not reproduce, distribute, or create derivative works without explicit written permission.
9. Disclaimers and Limitations
9.1 Not Professional Treatment
Serenity Circle Foundation provides peer support and educational resources but does not provide professional medical, psychological, or therapeutic treatment. Our services are not a substitute for professional care.
9.2 No Guarantees
While we strive to provide valuable support and resources, we cannot guarantee specific outcomes or results from participation in our community.
9.3 Limitation of Liability
To the fullest extent permitted by law, Serenity Circle Foundation shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
10. Termination
10.1 Termination by User
You may terminate your membership at any time by cancelling your subscription through your account settings or contacting our support team.
10.2 Termination by Us
We reserve the right to terminate or suspend accounts that violate these Terms, engage in harmful behavior, or for any other reason at our discretion.
10.3 Effect of Termination
Upon termination, your access to paid features will cease immediately. Free access may continue unless the account was terminated for violations.
11. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified Terms.
12. Governing Law
These Terms are governed by the laws of [Insert Jurisdiction]. Any disputes will be resolved through binding arbitration in [Insert Location].
13. Contact Information
For questions about these Terms, refund requests, or other concerns, please contact us at:
The Serenity Circle
Email: [email protected]
Phone: 203-626-4960
Address: 50 Hazel Drive #308, Cheshire, CT 06410
14. Related Documents
These Terms should be read in conjunction with:
Privacy Policy - Details our data collection and protection practices
Community Guidelines - Outlines community standards and behavioral expectations
Liability Waiver - Additional terms regarding assumption of risk and liability limitations